Your Get Er Poured order will be dispatched from our warehouse and delivered by DPD or DHL, please find services info below.

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DPD

Standard Information

• Your order will be dispatched from our warehouse and delivered by DPD
• Independently monitored high security, closed transit system ensures a secure service.
• Swift, safe & reliable service with a proven track record.
• Excellent value for money.
• Please find services and rates, and transit times below
• Online Management Delivery Platform with Realtime delivery options
• Text notifications with parcel tracking & proof of delivery.

DPD Notification System

DPD offer an interactive predict delivery notification system and management of the delivery solution, which includes all destinations:

1. Email & SMS Pre Alerts with 1-Hour Delivery Window
2. The weight limit is 30 kilos, either by volumetric or actual, whichever is greater. (Remember a large packing box weights 1kg of that total weight)

County:

• Please ensure to select County for your area to ensure there are no unexpected delays.

Standard Delivery Times:

• Delivery time is calculated in business days.
• Standard DPD Shipping Rates: A minimum rate of £5.99 (Ni and ROI) will be charged for all goods and a minimum of £6.75 for UK orders.
• Orders received before 1 pm will be shipped, in most cases, the same day. DPD is responsible for the goods during transportation.

NB: We try our utmost to package professionally and keep your items as safe as possible. If your parcel arrives damaged, please ensure you sign for it as received damaged and send us a brief description of what’s happened and a few pictures so we can provide the courier with feedback to resolve.

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DHL

DHL Benefits

• We offer domestic Express service with the UK, NI and ROI.
• Fast and secure parcel delivery.
• Free tracking information of your parcel by text, phone and online.
• Door to door delivery.
• Customer signature on delivery (where available).

DHL ODD Delivery offers flexible delivery options:

• Deliver my package on Another Day: Scheduled delivery
• Deliver my package to Another Address: Alternate Delivery to work or family.
• Deliver my Package at a Safe Place: Authorise Shipment Release.
• Deliver my package with Neighbour: Leave with neighbour, reception or guard.
• Deliver my package at a DHL Service Point:Hold for Collection.
• Request my Hold My Package: Vacation hold safekeeping up to 30 days.

DHL Domestic Express and Economy Destinations and Delivery Times

Parcels

Get Er Poured ensures that all parcels are packed securely, especially glass products. However, any damage to glass products caused during the delivery will the responsibility of DPD or DHL and as such, all claims should be made against them.