Refund policy

We hope you’re happy with your Get Er Poured purchase. If for some reason you are not happy with the purchase, you have the right under Distance Selling Regulations to a 'cooling off period'. This means that you can return the goods and request a refund within 7 days of receiving your goods.

Missing Items

If you discover, or believe that an items is missing from your order then you must inform us within 7 days. We will then take appropriate steps to investigate this, including speaking to third parties involved with the picking, packing and delivery of your order. This may take us a number of days to complete but we endeavour to do so as quickly as possible.

Refunds

We will refund your original purchase price. Sorry, but we don’t refund the charge made for the initial delivery to you, and you need to pay the postage to send the parcel back to us.